After signing up for service this would be a convenient time for you to pick up your meter base. The meter base is provided free of charge to all Paducah Power System customers requiring a standard electrical service installation.

Our Engineering Department would like to set up an appointment with you to determine the point of attachment of your service. Feel free to contact our Engineering Department at 575-4015 if you have any questions.

All payments should be mailed to:
Paducah Power System
P.O. Box 180
Paducah, KY 42002-0180

Please allow ample time for delivery before the due date when mailing your payment. All payments received at the PPS office after the due date, are subject to penalty.

Paducah Power System has payment drop boxes located at two locations for your convenience. All payments are picked up and processed daily. Payment drop boxes are located at the following two locations:

Gores (2860 Lone Oak Rd.)

Kroger (Southside – Beltline Plaza)

Bank Draft is the easiest and most convenient way to pay your monthly electric bill.

Each month the amount of your electric bill will be transferred automatically from your checking or savings account by electronic transaction. The date we will draft your account will be specified on your normal monthly billing statement. You may pick up an authorization form at the Paducah Power System office. For more information, please call 575-4000 and ask for a customer service representative.

All customers who sign for the service will receive a one-time $10 credit on their next power bill.

This program allows you to pay the same amount every month for 11 months. On the 12th month, your account is balanced to reflect the actual usage. To qualify, you must have had service at your present address for at least one year and your account must have a zero balance.

Enrollment is opened during the months of August and September for our residential customers. New budget billing customers will receive their first budget billing on their October bill. Existing budget billing customers do not need to reapply for the program each year. Budget billing customers will not be allowed to make payment arrangements and accounts that receive penalties for late payments are subject to being taken off the budget program.

For more information, call 575-4000 and ask for a customer service representative.

Customers are billed each month based on the average of 13 months, which is the customer’s previous twelve months plus the customer’s current month. Once the customer’s levelized account has accumulated a plus or minus balance, then a portion of that balance will be applied to the customer’s monthly bill. Each month this procedure is repeated.

When using levelized billing, a customer’s bill will not vary by a significant percentage from one billing period to the next. Levelized Billing customers will not be allowed to make payment arrangements and accounts that receive penalties for late payments are subject to being taken off the levelized program.

For more information, call 575-4000 and ask to speak to a customer service representative.

The Delayed Billing Program provides special consideration to our customers who receive pensions, social security or financial aid checks the first of each month and as a result of the bill's due date, have to pay a penalty. PPS will reassign the customer’s monthly due date to the 8th of the month.

For more information, please call 575-4000 and ask to speak to a customer service representative.